I did not receive my money from Cashback Sundays

The reason you have not received a cashback through Cashback Sundays could be:

- your player account is not verified or was not verified before Saturday 23:59 CET.

- you have not played the real money games within the recruited time period between 13:00 and 23:59 CET.

- your win amount was equal or higher than the loss amount.

Please review the Cashback Sundays promotion terms and conditions and check your player account verification status and game history.


If you have met all the conditions but still did not get Cashback Sundays, please contact our support team for assistance.

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