Why was my withdrawal rejected?

According to our terms and conditions, payouts can only be addressed to the player account holder.

Payouts shall be made to the same payment method used for deposits, except in cases when the deposit payment method does not offer redirection of payouts to the same route (ex. prepaid cards, cards which do not accept payments from gaming merchant etc.). In this case you would need to request your payout to your own bank account.

Kindly request bank transfer withdrawal. Please make sure to enter the correct bank account details (IBAN and BIC/SWIFT code).

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