Click on the following link and enter your player account registration email address, then click on SEND.
You will receive an email containing password recovery procedure.
Using password recovery please make sure:
- to use the recovery email which had been sent to you last (also check spam folders - the first password could have been delivered to your inbox and second delivered as spam);
- to refresh your browser by pressing Ctrl+F5;
- you are careful to copy/paste temporary password because a copy can have trailing space which is identified as a wrong password. The best way is to manually type in the temporary password, which you have received via email.