Please pay attention to the following:
- Make sure you have the latest Adobe Flash Player version and run the update if necessary. You can get the latest version here
- Please make sure that your Flash Player is enabled and allowed for our site. You can find an article with instructions here
- Keep in mind the games won’t be available on devices not supporting Flash
If you still get a black screen, please make a screenshot and contact our customer support via firstname.lastname@example.org or Live Chat for further assistance.