Unfortunately, you were disconnected from the session. Please follow the instructions you can find in the article game error. If it was not possible to reconnect within a certain period, you won’t be able to continue the same session. The free spins session automatically plays out by the system (without the gamble feature).
If there were winning combinations in the free spins session the winning amount (if any) will be transferred to your player account. This logic only applies to free spins and not to normal spins.
Please be assured that your free spins or winnings will never be lost in our casino, even if you experience a game crash.
Contact our customer support via email@example.com or Live Chat and provide a screenshot showing the issue for further assistance.