IMPORTANT: Address Verification

Following recent changes carried out by the Malta Gaming Authority (MGA), we are required to verify all of our players in accordance with the law. If your account has been verified before with an identification document only, we kindly ask you to submit a separate proof of address.

It is important to keep in mind that until your account is verified, you will no longer be eligible for our Friday Bonus or Sunday Cashback promotions.

The following documents are accepted:

Proof of Address - Bank Statement
The easiest way to verify your address is to provide us with a bank statement that clearly indicates your full name, your bank details, bank logo as well as a recent date. Kindly note that should you choose to verify your address using other means, a bank statement may still be requested in the future due to legal requirements.

or

Proof of Address - Utility Bill

or

Proof of Address - Phone Bill

Proof of address may include any document that bears your full name, current address, as well as a recent date that is not older than six (6) months of the date of provision. Any sensitive information such as account balances may be blanked out.

Allowed file formats are PDF, JPEG, PNG. Max. file is size 5 MB.

Kindly upload your proof of address in your account or send it via e-mail.

Should you need any assistance, please don't hesitate to contact our customer support via LiveChat, e-mail or phone gerne zur Verfügung.

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